• Why Investor Relations?

    For more than 40 years, the CFA Institute has advocated for efficient capital markets that are ethical, transparent, and provide investor protections. One of the Institute’s guiding principles states: “Investors need complete, accurate, timely and transparent information from securities issuers.”

  • Why InsuranceIR?

    Insurance companies face unique challenges when communicating with investors and InsuranceIR is uniquely suited to help with industry-specific support.

    The primary purpose of this blog is to offer specific ideas on how insurance companies can achieve that objective.

    The supporting pages offer information on InsuranceIR's capabilities and how firm principal Heather J. Wietzel can help your company improve your investor communications.

  • Pages

  • Copyright 2012

Next Generation News Releases?

The investor relations community is seeing a flurry of announcements on new products and ideas in the lead up to NIRI’s National Conference next week.

I’m particularly interested in attending sessions with Nasdaq OMX and Thomson Reuters. Each has announced they are rolling out new tools for “next generation” news release distribution methods.

Insurance companies need to issue lengthy, data intensive releases to meet investor needs. The industry would benefit even more than most from tools that allow enhanced disclosure while improving work flow, reducing the risk of error and saving money!

RAFSA — Good or Bad for Insurance Companies?

RAFSA Dodd-Frank = The Restoring American Financial Stability Act of 2010 DODD-FRANK WALL STREET REFORM AND CONSUMER PROTECTION ACT.

As far as the proposed regulations pertain to the operation of insurance companies, the summaries I’ve seen conclude that RAFSA (in its current form) should be relatively benign for the insurance industry.

But the Act’s governance provisions, with the related demands on investor communications, may create risks for insurance companies.

For example, the Act is likely to pass with a majority voting standard for directors. In an environment where it is getting tougher to find qualified board members, this may be of particular concern for smaller property casualty insurers.

According to SNL data, insiders own less than 20% of the outstanding shares at 31 of the 52 insurance companies with a market cap below $1.0 billion. The remaining shares split between institutions — which are increasingly likely to take an activist role if they are unhappy with company performance — and individuals — for whom voting patterns have steadily weakened in recent years.

I believe companies can minimize the potential risk by engaging all shareholders through a comprehensive and integrated communications program. As a first step, make sure your communications are reaching all of your investor constituencies, using channels and formats that meet their specifics needs, rather than assuming that a one-size-fits-all approach will keep your company in front of every shareholder.

This is just one challenge of the Act (others also are interesting). Summer is a great time to get a head start of these types of investor communications challenges, because the calendar is just a bit lighter. Waiting until next spring may be a risk.

Bookmark and Share

The Washington View

Earlier today, Jeff Morgan, president of the National Investor Relations Institute (the IR professional organization), spoke to our local chapter. His presentation titled Financial and Regulatory Reform and other Critical IR Issues was a thought-provoking look at relevant items under consideration by Congress and the SEC.

He sees a high likelihood that all companies (not just the big “Wall Street” financial institutions) will be facing a myriad of governance and other changes by fall. Many of the expected changes have a direct bearing on the way investor relations is practiced, making the function even more critical. This is a topic on which I know I’ll be spending more time in coming weeks.

Thanks to Jeff for making time to visit Cincinnati and share his insight.

Bookmark and Share

Professional Development

Let me start with a quick thanks to the visitors who made this past week the busiest since I started blogging in February. I hope you found your visits worthwhile.

Looking ahead, I’m excited about two upcoming “professional development” opportunities.

This week, Jeff Morgan, president of the National Investor Relations Institute (the IR professional organization) is visiting Cincinnati. He will be speaking to our local NIRI chapter about the state of affairs in Washington, at least as it relates to investor relations. You can get a taste on his blog.

In two weeks, I’ll be attending NIRI’s National Conference, which is three full days that are all about investor relations. In general, it is a great chance to network and learn. As an added bonus, there’s an organized opportunity for IROs to gather by industry, which is extra useful for those of us working in the (unique) insurance industry!

Looking at the preliminary conference agenda, I see plenty of strategic topics, lots of “best practices” sessions, including ways to use social media, and opportunities to learn more about evolution in the capital markets.

In the next few days, I’ll be figuring out which sessions will be most valuable for me as well as my insurance industry clients. I’ll also be looking for ideas for future posts.

Why IR?

Why — Because it matters to investors.

I had breakfast this morning with a sell-side analyst who covers the property casualty insurance industry and a portfolio manager who focuses on the broader financial services arena.

They could not have been more clear about their perspective on investor relations — They know the quality of a company’s communications with Wall Street has a significant impact on valuation.

From my perspective — It was a great way to start the day.

Thanks!

Bookmark and Share

Market Demographics May Support Your Case

So far, first-quarter releases and calls are rolling out in fairly orderly fashion with the biggest question being whether reserve releases are realistic and the biggest debate being whether some companies should have pre-released their catastrophe losses (and not “missed” consensus). Reflecting conversations with a few analysts over the past several weeks, I’m planning to look at the “to pre-release or not” topic for insurance companies in time for consideration for the second quarter.

In the meantime, I was reminded by an SNL marketing email of one valuable way insurance companies can address another topic — helping investors see their potential as the market hardens. SNL is promoting their “Market Demographics” template. According to their email, it’s a “pre-built model” that let’s you “view comprehensive data on key demographic indicators, including population, median income, home value and unemployment” by state, county or MSA. In other words, they are making it easy to do useful research.

The economic recovery is expected to be a major factor in the return to premium growth. But not all markets are equal and supporting your company’s specific plans with market data can help make your case.

For example, when talking about geographic expansion, population growth is expected be above 7% over the next five years in Arizona, Georgia, Idaho, Nevada, North Carolina, Texas and Utah (compared with a 4.6% average for the U.S.). If these are your target states for expansion, you may be able to bolster your case for your outlook.

Or you may already be seeing growth in some states (supporting lagging results in others). You could make a case that you are seeing quality business opportunities if the growth was in Hawaii, Iowa, Kansas, Louisiana, Nebraska, New Hampshire, North Dakota, Oklahoma, South Dakota, Utah and Vermont. In those states, March unemployment was below 7.5% compared with a 9.7% average for the U.S. This type of data also may add color to discussions of audit premium trends.

* InsuranceIR LLC purchases SNL data services and participates in their “IR Partner Program.” Under the terms of that program, any company that contracts for services from SNL based on my recommendation receives a $500 credit on their initial bill. InsuranceIR does not receive any cash compensation for referrals. By participating in various marketing activities with SNL, I may receive non-cash benefits, such as higher visibility.

Can We Talk … About Reserves

This time of year, sell-side analysts issue a stream of reports reviewing year-end Schedule Ps. While each company’s situation is unique, the reports hint at the types of information investors will be seeking on the upcoming quarterly conference calls. Further, there is growing consensus that 2010 will be the year in which many companies tap out reserve redundancies that have helped to offset weakening current accident year results.

After speaking with a number of analysts, I believe companies shy about addressing reserve activity in the interim quarters of 2010 may face negative consequences. Investors may misinterpret a lack of detail as masking worse-than-anticipated deterioration of current accident year loss ratios.

Managements have their best opportunity to shape the interpretation of key points when the reserve information is provided in conjunction with the quarterly release and call. Quarterly snapshots can be volatile, particularly for smaller lines and more recent accident years. But this year, in particular, there is the potential for greater benefit from enhanced transparency than risk from inadequate disclosures.

The simplest way to bolster investor understanding of your company’s reserve activity is to disclose quarterly paid losses (cash out the door on claims), possibly even for each line of business.  Investors can use the ratio of paid losses to incurred losses to approximate reserve trends.

But investors really want loss data by current and prior accident years, preferably for each line of business.  While you can provide this information verbally during the conference call, investors would most appreciate a written disclosure (ideally as an Excel file available on line). Further, investors want management to be prepared to discuss and quantify which accident years are driving reserve changes.

Companies that give these details, but wait until a 10-Q filing that occurs days after the conference call, should consider providing the information in the quarterly news release so that management can help investors interpret the data.

Bookmark and Share

Q4 Whitepaper: The Current State of Social Media

Q4 Whitepaper: The Current State of Social Media & Investor Relations

Posted using ShareThis

Heather says: Q4 Web Systems is an excellent resource on the topic of social media for investor relations. This post from their blog (and related whitepaper) are excellent background information.

Effectively Using a “Timeline” Slide

Over the next week or two, I plan to post ideas on ways insurance companies could strengthen their investor presentations.

To start, here’s an idea on making best use of timeline slides. A significant number of AIFA and NYSSA presenters included a timeline in their deck to illustrate the major events that built their company.

As this mock-up shows, companies can make their story more compelling by linking the events to a measure of the value created.

In addition, the headline could capture the strategic theme of the growth, e.g., diversification.

What This Slide Is Supposed To Show …

I’m still reviewing presentation handouts from AIFA, looking for ideas on how companies can best tell their stories.

The process is reminding me that all too often the best information is hidden behind a comment that begins, now “what this slide is supposed to show” is …

If you find yourself with that line in the remarks for your investor presentation, you probably have a slide in the deck that has great information on a complex topic. But it is a slide that is not gaining you the value it deserves.

To resolve this problem, consider supplementing the work of your communications team on the presentation with input from your marketing or sales group. Those individuals are communicators who know your company (from a slightly different perspective). Asking them to look at your investor presentation with you once or twice a year can give new insight to help you effectively shape these complex points.

Design a site like this with WordPress.com
Get started